FAQs
Good to know
Food boxes
When will my box arrive?
Order by midday for next-day delivery, Monday to Saturday. You can also choose a later date at checkout.
Where do you deliver?
Nationwide.
How should I store it?
Your box arrives chilled in insulated packaging. Put everything in the fridge as soon as it arrives. Everything is vacuum-packed, with up to 10 days' shelf life. Use by the date on each label.
Can I freeze it?
Please keep it in the fridge. Our boxes are not suitable for home freezing.
How do I cook it?
Full instructions come in every box, and cooking times are on each product page.
Where can I find allergen information?
Allergens are listed on each product page. Our kitchen handles nuts and other allergens, so we can't guarantee any dish is free from traces.
Events and catering
How do I book an event?
Build an estimate on our Catering & events page and send it to us. We'll call you within one working day. A 50% deposit secures your date.
Can you cater for dietary needs?
Yes. Tell us when you book.
Are prices shown with VAT?
Food box prices include VAT. Corporate event prices are shown + VAT, and private event prices include VAT.
Orders
Can I change or cancel my order?
Email hello@allinabox.co.uk with your order number as soon as possible and we'll help.
Something not right with my order?
Email hello@allinabox.co.uk or call 07595 938 215 and we'll put it right.
Gift card